Queridos clientes valorados,

A partir de 28 de Febrero de 2026, international mail and parcel services to parts of the Middle East and selected European and international destinations are currently impacted due to Restricciones del espacio aéreo e interrupciones de vuelos.

Widespread flight cancellations and limitations across international routes have affected the transportation of mail and parcels. As our shipments transit through Dubai and Qatar hubs, these disruptions may directly impact delivery times.

Please review the two categories below carefully before placing your order.

🛑 Suspended Countries (Service Temporarily Halted)

En estos momentos estamos unable to ship to the following destinations until further notice. Orders to these countries cannot be processed at this time:

• ???????? Croacia (HR)
• 🇮🇷 Irán (IR)
• 🇮🇶 Iraq (IQ)

🕒 Delayed Countries (Service Operating with Delays)

Shipments to the following 68 países are still being dispatched, but customers should expect extended delivery times due to the disruptions described above:

🇦🇪 Emiratos Árabes Unidos
🇦🇫 Afganistán
🇦🇱Albania
🇩🇿 Argelia
🇦🇷 Argentina
🇦🇲Armenia
🇦🇹Austria
🇦🇿 Azerbaiyán
🇧🇭 Bahréin
🇧🇪 Bélgica
🇧🇾 Bielorrusia
🇧🇴Bolivia
🇧🇦 Bosnia
🇧🇷 Brasil
🇧🇬Bulgaria
🇨🇻 Cabo Verde
🇨🇴Colombia
🇨🇷Costa Rica
🇨🇾 Chipre
🇨🇿 República Checa
🇩🇰 Dinamarca
🇪🇨Ecuador
🇪🇬 Egipto
🇪🇪 Estonia
🇬🇪 Georgia
🇩🇪 Alemania
🇬🇷 Grecia
🇬🇹Guatemala
🇭🇺 Hungría
🇮🇸 Islandia
🇮🇪 Irlanda
🇮🇹 Italia
🇯🇴 Jordania
🇰🇿 Kazajstán
🇰🇼Kuwait
🇰🇬 Kirguistán
🇱🇻 Letonia
🇱🇧 Líbano
🇱🇹 Lituania
🇲🇬Madagascar
🇲🇹 Malta
🇲🇽 México
🇲🇩 Moldavia
🇲🇪Montenegro
🇲🇦 Marruecos
🇳🇱 Países Bajos
🇳🇮 Nicaragua
🇳🇴 Noruega
🇵🇦 Panamá
🇵🇾Paraguay
🇵🇪 Perú
🇵🇱 Polonia
🇵🇹 portugal
🇶🇦 Catar
🇷🇴 Rumania
🇷🇸Serbia
🇸🇰 Eslovaquia
🇸🇮 Eslovenia
🇪🇸 España
🇸🇪 Suecia
🇨🇭 Suiza
🇹🇯 Tayikistán
🇹🇳 Túnez
🇹🇷 Turquía
🇺🇦 Ucrania
🇺🇾Uruguay
🇺🇿 Uzbekistán
🇻🇪Venezuela

We kindly advise customers placing orders from affected regions to proceed with this information in mind.

We are closely monitoring the situation with our airline and postal partners, and services will return to normal once operations stabilise.

Gracias por su comprensión y paciencia.